With Panalo Max, qualified Balikatan borrowers may avail of the opportunity to settle their long outstanding and overdue debts at graduated reduced amounts, even as low as the outstanding principal balance only, with accrued interest and penalties effectively condoned. Balikatan borrowers are encouraged to visit the BFS offices and communicate with their account specialists regarding the details of this unique program. Meanwhile, Balikatan borrowers based abroad as Overseas Filipino Workers (OFWs) may get in touch with their account specialists through B-online, which may be found at the BFS website at staging.bfs.com.ph. “We encourage qualified Balikatan borrowers to contact their BFS account specialists within the next few days,” says Maria Louella G. Ilustre, Head of BFS’ Account Management Department. “We are optimistic that qualified borrowers will take advantage of this opportunity to finally resolve their housing loan problems before the Panalo Max offer period expires.” BFS continues to provide individualized loan resolution schemes to borrowers under its serviced Balikatan portfolio, with the ultimate goal of helping them fully own their homes. This is in line with BHFI’s goal to reach out and help Filipinos attain security and home equity through loan resolution thereby helping to improve...
Since its initial offering to qualified Balikatan borrowers in April 2012, BFS’ Panalo Max paved the way for thousands of borrowers to settle their existing housing loans and eventually own their homes. Administered by pioneer mortgage servicing company BFS, Panalo Max presents special discounts based on the unique status of each qualified account. “Panalo Max entitles qualified borrowers to avail of massive discounts to resolve their outstanding housing loans,” explains BFS President Federico Y. Cadiz, Jr. “Because of these discounts, qualified borrowers may actually resolve their loans for even below the principal loan amount and without having to pay for interests or penalties.” BFS is extending Panalo Max, taking into account the recent calamities that have affected millions of Filipino families. “The special offer accorded to qualified borrowers under Panalo Max is consistent with BFS’ resolution philosophy, which is to provide positive home equity for Filipinos,” continues Cadiz. “BFS is attuned to the realities faced by borrowers, including financial and social realities, and finds ways to work with them.” Since BFS took over a highly delinquent portfolio of 52,000 accounts from the National Home Mortgage Finance Corporation (NHMFC) in 2006, more than 23,000 families have...
Pioneer mortgage servicing company BFS continues to provide ways to reach Balikatan account holders throughout the country. Since assuming the Balikatan portfolio of 52,000 delinquent accounts from the National Home Mortgage Finance Corporation (NHMFC) in 2005, BFS has been working to resolve these long-standing housing loan obligations. BFS has regional coverage that relies on field coverage employing a strategy of periodic face-to-face visits conducted by qualified account specialists, bringing the BFS office to its clients, so to speak. For its Mindanao outreach program, BFS account specialists recently conducted door-to-door visits in General Santos City, Southern Mindanao to discuss resolution programs, pricing, and special offers including its “Panalo Max” campaign. “Panalo Max” is BFS’ most recent offer of affordable settlement pricing to qualified borrowers including 100% waiver of penalties, up to 100% interest condonation, and in some instances, even settlement amounts below principal. “Conducting these monthly field visits is strategic to us rather than just relying on our physical brick-and-mortar presence and online coverage. Our accounts are widely dispersed throughout the country. We go to our borrowers and do not wait for them to come to us. Borrowers, in fact, appreciate this personal interaction at their door steps...
Pioneer mortgage servicing company BFS has been helping thousands of Filipino families legitimately own their homes since 2005, when it acquired a portfolio of non-performing loans from the National Home Mortgage Finance Corporation (NHMFC). Through the company’s end-to-end mortgage servicing platform, it has helped pave the way for Filipino families to have genuine and legitimate homeownership. Here is a glimpse of the success stories that BFS has helped write through the years. Natividad Policarpio: Bouncing Back from Financial Difficulties Natividad Policarpio is a senior citizen from San Sebastian Heights Subdivision, Tarlac City. She had been remiss in her mortgage payments for a 180-square property as a result of compounding financial difficulties faced by her family. Fully aware of the consequences of not settling her debt, Mrs. Policarpio sought to resolve her housing loan with the help of BFS. “My account specialist helped us every step of the way, up until the release of the Transfer Certificate of Title,” she shares. “She also helped us negotiate a discount. I am thankful to all the staff of BFS, as they had helped me immediately settle my account.” Looking back at her experience, Mrs. Policarpio reflects on...
Mrs. Rosario Briones of Mabalacat, Pampanga, the latest Balikatan borrower to successfully resolve her long outstanding housing loan, receives her TCT from a BFS account specialist. Pioneer mortgage servicing company BFS, Inc. has helped some 21,000 Filipino families to fully resolve their long outstanding and overdue loan obligations, with yet another 27,000 accounts in the resolution pipeline. This was made possible through BFS’ best-practice, end-to-end mortgage servicing platform. BFS, Inc. is the exclusive mortgage servicer and asset manager of the residential mortgage loan portfolio of Balikatan Housing and Finance, Inc. (BHFI). “We are glad that through our efforts, families have reclaimed their homes and have peace of mind,” states BFS Federico Y. Cadiz, Jr. “More importantly, they now have assets in the form of realized home equity, which for individual families is the largest component of personal savings—savings that may increase as their homes appreciate in value over time and may be passed on to their loved ones.” The most recent borrowers to successfully settle their obligation are Mr. and Mrs. Marianito Briones of Mabalacat, Pampanga. “Thank you for making this affordable. Thank you because we were able to resolve our housing loan. My...
BFS continues to make legitimate homeownership possible for Balikatan borrowers such as the Erquiza family. Raising a family of eight was difficult for the late Pedro Erquiza; hence, mortgage payments suffered in lieu of more pressing needs like food and education for the children. The Erquizas decided to coordinate with BFS upon receiving a notice of assignment. They were relieved to learn about BFS’ many resolution options and understood how it helps distressed families like them to recover their homes. They then worked out a settlement amount with the help of their account specialist. One of the daughters working abroad offered to pay for the outstanding mortgage. The Erquizas happily shared what they learned, “huwag ipagwalang-bahala ang mga notices. Walang mawawala kung makikipag-coordinate. Maraming Salamat sa BFS at napababa ang binayaran namin.” (Do not ignore the notices. You have nothing to lose if you make an effort to coordinate. Thank you very much to BFS because of the discounted settlement amount.) BFS, the premiere special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of Balikatan Housing since 2005. In the process, it has fulfilled the dreams of homeownership for thousands...
Melinda and Venancio Santos (left) receive their TCT from BFS Account Specialist Zayra Nunez Venancio and Melinda Santos knew they had to do their best to save their home in Kapayapaan Ville, Canlunbang, Calamba, Laguna. Venancio was the lone breadwinner at the time of the loan take out and could not keep up financially to meet his mortgage payments. Fortunately, the Santoses’ loan was included in a portfolio turned over to BFS for servicing. BFS contacted the Santoses and apprised them about their loan as well as the resolution options. With his two children now employed, the couple felt that they could make a go to settle their obligation once and for all. It proved to be the correct the decision as Venancio happily narrates his story. “Masarap at masaya kapag sarili mo na ang bahay. Hindi ka na kakabahan. Nais kong pasalamatan ang BFS sa pagtulong sa amin.” (It is a good and happy feeling to finally own your home. No more worries. I wish to thank BFS for their help. ) BFS, the premiere special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of Balikatan Housing since 2005....
Editha Jarmin (left) receives her TCT from BFS Account Specialist Leah Lopena The Jarmins are assumers of a property in Camella Homes-Springville East, Bacoor, Cavite. They were initially confused when they received letters about their mortgage payment so they decided to ask around. They went to the NHMFC and to BFS where it was explained to them that they were dealing with a legitimate mortgage servicing company whose task was to turn-around a portfolio of non-performing loans. The Jarmins sourced funds to be able to settle their long outstanding loan. They feel truly happy and and grateful to BFS and their account specialist. “Through her, we were able to clarify our questions, get the proper information and settle our account. We thank BFS for giving us the opportunity to save our property,” shared Editha Jarmin. BFS, the premiere special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of Balikatan Housing since 2005. In the process, it has fulfilled the dreams of homeownership for thousands of...
Maritess Reyes (right) receives her TCT from BFS Account Specialist Jackie Aribon. Maritess Reyes is a single parent with two kids who are still in school. She could not make her payments up-to-date since she does free lance work and her monthly income was not sufficient for her monthly amortization for a small house in Moncarlo Village, San Mateo Rizal. She had mixed emotions upon receiving the letters from BFS but she also had this desire to redeem the property and put everything in order. Hence, Maritess kept communicating with BFS through its account specialists. In these discussions, she learned about the best resolution option given her financial situation. Maritess borrowed from a friend and a colleague and decided to put the issue to rest. “I feel very much relieved. At least now, I have the assurance that I could stay in a house that I could call my own and I could improve it without worrying.” Maritess concludes, “We need to be open to negotiations so that we can save our homes. I am truly grateful to BFS because now, the house is really mine. Thank you BFS!” BFS, the premiere special assets...
Since BFS started servicing Balikatan accounts in 2005, it continues to provide ways to reach Balikatan account holders throughout the country. BFS-Account Management Department’s BAHAY-nihan Field Processing was recently held in Tagum City, Davao del Norte, to manage the accounts which were offered the BFS Bahay Condonation Special Program. Hundreds of clients visited the Field Processing activity at the Freedom Park Covered Area in Tagum. BFS account specialists discussed the status of individual accounts with Balikatan borrowers and counseled them on BFS’ many resolution options. As a result, many more borrowers resolved their loans. The BAHAY-nihan Field Processing was moved to Barangay Gredu’s Covered Court in Panabo City on May 14 and 28, 2011 and went back to Tagum City on May 21, 2011. All Balikatan borrowers are encouraged to visit in order to discuss their loans. For details on the Bahay Condonation Special, please contact the BFS Davao Hotline: (082) 221-0809 or the BFS Manila Hotline: (02) 750-3888. Clients may also transact via the internet by logging-on to http://staging.bfs.com.ph and clicking the B-Online Customer Service Desk icon. BFS, the premier special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of...
